Veteran Owned & Operated
Rourke Ketchum is THE HVAC GUY!!
Determined to help and educate you, the consumer, on establishing the perfect indoor quality, Rourke started THE HVAC GUY in 2021 simply for one reason, You DESERVE better. He understands that comfort is everything in life. Whether it be where you lay your head at night or where you thrive in your workspace, Rourke wants to help.
The HVAC Guy has over 13 years of experience from Naval thermal engineering to maintaining the Largest zoo in the PNW and animal comfort, and everything in between.
He has over 6 years in Residential/Commercial Heating and cooling and much more. He earned his HVAC Degree in 2008 from San Diego City College.
Rourke will not quit until there is a win all solution. The HVAC Guy holds numerous certifications most competitors DO NOT.
Rourke lives on integrity, determination , and has a pure passion for kindness, along with heart; trying to make the world a more comfortable/happier place one home at a time.
When The HVAC Guy is not wearing his indoor air quality cape he is focusing on raising 3 beautiful children on his own.
Of course, family will always be a priority, that is why we want to help yours.
What People Are Saying about THE HVAC GUY
Rourke was our HVAC professional today. I have to say, the service was brilliant. Top notch. High quality. Rourke immediately diagnosed the issue, replaced the capacitor, did a thorough cleaning (our unit hasn’t been serviced in 15 years,) checked the Freon levels, lifted the heat pump on blocks, tested the system, and walked me through our thermostat settings. Amazing. Took the time to explain what he was doing and why. Offered me options, along with the costs involved with each option. He obviously cares about his work and making his customer (me!) happy. What a refreshing change from the typical “out to make a buck” service call. I will definitely do business with your company again, and here is hoping you have a whole stable of Rourkes’ in our arsenal! - Sam.
HVAC Guy Rourke Ketchum came to our house today to address our problems with our heater not working correctly. Rourke arrived on time, was very professional and friendly, and diagnosed the problem. He explained in detail what the problem was, and even took a video to show me the broken part. He gave me the options for repair, but also took the time to thoroughly explain how our zonal heating system works.
I would highly recommend Rourke!
-Deborah C. Prineville, OR
Rourke was friendly and very knowledgeable and answered all my questions! Thank u so much for your help and professionalism!
-Alex H. Bend, OR
“I’ve never had a repair experience like it.”
After feeling discouraged due to three HVAC companies coming out to unsuccessfully fix my unit, The HVAC GUY came out and successfully fixed our unit. We have never been happier or more impressed!!
-Jennifer G. Prineville, OR





Request your appointment with the HVAC GUY LLC today.
You will receive a call from our dispatch team to get you on the schedule. Service appointments outside of Central Oregon may consist of a longer wait time for their appointment and additional costs will be applied.